Terms & Conditions

Shipping Policy for Odisha Agarbatti

• Order Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.
• Shipping Rates & Delivery Estimates: Shipping charges for your orders will be calculated and displayed at checkout. Delivery usually takes 5-7 business days across India depending on the location.
• Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email/SMS once your order has shipped containing your tracking

Privacy Policy for Odisha Agarbatti

• Information We Collect: We collect information from you when you register on our site, place an order, or subscribe to our newsletter (including Name, Email, Phone Number, Shipping Address, and Payment details via CCAvenue).
• How We Use Your Information: To process transactions quickly, improve customer service, and send periodic emails regarding your order status.
• Data Protection: Your personal information is contained behind secured networks. All sensitive/credit information you supply is encrypted via

Cancellation & Refund Policy

• Cancellation: Customers can cancel their order within 24 hours of placing it, or before the product has been dispatched. Once shipped, orders cannot be cancelled.
• Refunds: If a cancellation request is accepted, or if a payment fails but money is deducted, the refund will be processed automatically to the original method of payment within 5-7 working days.
• Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account

Return Policy

• Returns Eligibility: We accept returns only if the product received is damaged, defective, or incorrect. Due to the nature of incense products, used or opened boxes cannot be returned.
• Timeframe: You must raise a return request within 48 hours of receiving the product by emailing us with photos of the damaged item.
• Return Shipping: Once approved, we will arrange a reverse pickup. If reverse pickup is not available at your pin code, the customer may need to ship it back, and

Terms and Conditions

• Overview: This website is operated by Odisha Agarbatti. Throughout the site, the terms “we”, “us” and “our” refer to Odisha Agarbatti.
• Online Store Terms: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
• Modifications to Service and Prices: Prices for our products are subject to change without notice. We reserve the right at any time to modify or